Warranty Policy

The SMAJAYU GNSS RTK Receiver and Agriculture GPS System is covered by a one-year limited warranty provided by SMAJAYU (SHENZHEN) CO., LIMITED, effective from the original date of purchase.

1. Warranty Coverage

This limited warranty guarantees that the product will be free from defects in materials and workmanship under normal use and service conditions for a period of one (1) year.

During the warranty period, SMAJAYU will, at its sole discretion:

Repair the defective product, or

Replace it with a new or refurbished unit of equal performance and value

The warranty covers hardware defects arising from normal use, including:

Battery performance and charging functionality

Built-in antenna

Bluetooth and Wi-Fi modules

GNSS/RTK positioning and connectivity components

2. Exclusions and Limitations

This warranty does not cover:

Normal wear and tear

Cosmetic damage (scratches, dents, housing damage, etc.)

Damage caused by misuse, improper installation, neglect, or accidents

Unauthorized repair, modification, or disassembly

Damage caused by third-party accessories, peripherals, or software

Data loss, project files, exported data, or configuration settings

Consumable items such as cables and external accessories

3. Warranty Service Procedure

To obtain warranty service, customers must:

Provide valid proof of purchase

Contact SMAJAYU (SHENZHEN) CO., LIMITED or an authorized distributor within the one-year warranty period

If product return is required:

The customer is responsible for return shipping costs

The device must be shipped to SMAJAYU or the original authorized distributor as instructed

Replacement or repaired products will be covered for the remainder of the original warranty period or ninety (90) days, whichever is longer.